Cold-Chain Shipping Policy

1. Thermal Protection Packaging

To preserve peptide molecular stability, all lyophilized compounds are sealed in airtight glass vials under inert gas atmosphere and packaged within custom thermal insulated containers containing certified frozen cold packs.

2. Dispatch Schedule & Shipping Windows

To prevent weekend delays in transit carrier facilities, temperature-sensitive cold-chain shipments are dispatched Monday through Thursday via express courier services. Orders placed after 2:00 PM EST on Thursday are queued for Monday morning dispatch.

3. Lyophilized Stability in Transit

High-purity lyophilized peptide powders demonstrate robust structural stability during standard short-duration transit. Upon arrival, vials should be immediately transferred to recommended temperature storage (-20 °C for long-term storage; 2–8 °C for short-term active laboratory use).

4. Tracking & Delivery Inspection

All shipments include real-time carrier tracking. Institutional receiving departments must inspect shipment integrity and thermal pack condition immediately upon receipt and report any carrier damage within 24 hours.